Tutors

• Who are Book&Table tutors?

  The Book&Table tutor community is comprised solely of dedicated, passionate, and professional educators. Our tutors are full-time teachers, graduate students, and working professionals with at least two years of experience in their particular domain.

• Can anyone become a Book&Table tutor?

  Yes and no. Book&Table tutors must have at least two years of experience in their domain, but they also must be approved by us to create sample courses that become publicly accessible.

• What does 'Book&Table Approved' mean?

  The Book&Table team checks educational and professional credentials of all tutor applicants, only approving those with the appropriate experience and criteria. Additionally, we assess our tutors during an in-person introductory workshop before they become Book&Table approved.

  For parents and students who would like even more background information about a prospective tutor, Book&Table is in the process of implementing a background check feature which will allow you to run real-time background checks on our tutors.

Courses

• How do I find an tutor who specializes in a particular a subject or skill?

  Click the ‘Find A Tutor' button at the top of the screen on the navigation bar or under the Menu tab. After this you will be directed to our search page, which is where you complete the search sentence based on your needs.

• What are the titles that appear on the search page?

  These are sample course titles. Tutors on Book&Table provide information on their expertise and teaching style through a sample course. The titles for these sample courses further reflect the tutors' teaching style as well as the sample course's primary focus or theme.

• What is a course?

  Each course is a series of individual lessons designed to meet the learner's needs in order for them to achieve their learning goals. Simply tell your tutor what your, or your child's, needs are and they will design a lesson plan that accommodates your request.

• Does a course have a set number of lessons?

  No, learners decide how many lessons they want to purchase based on their individual learning needs and goals. It's just like regular tutoring!

• What kinds of courses are offered?

  Book&Table approves professional tutors who can provide courses for academic tutoring, test prep, admissions, art and technology. Given our rigorous application process that ensures only the best tutors offer their services on Book&Table, however, we grant our tutors the freedom to create and provide courses focused on a subject or skill so long as it can be taught while sitting at a table.

• Are there requirements for teaching a certain way?

  No. Tutors are free to teach however they choose, again reflecting Book&Table's emphasis on empowering expert tutorss to use the methods they've used in the past to help individual learners excel in the given subject area of skill.

Messaging

• What should messaging be used for?

  Communication. You should message your tutor between in-person lessons to ask any questions you may have about assignments, meetings, or anything else you think they may be able to help you with.

• How do I contact an tutor for the first time?

  Click 'Find A Tutor' on the top navigation bar or under the Menu bar. Complete the sentence based on your needs and the appropriate tutors will appear in the search results. Once you've found the tutor that you'd like to work with, click the "Contact Tutor" button at the top of the tutor's sample course page.

• I received a message in my email, how do I respond?

  You can choose to respond by using Book&Table's “Inbox” feature to view and respond to the message on our platform or responding to the email directly through your personal email client.

• Can I respond to my messages through my email?

  Yes. When you receive a message in your email you can respond above the message and click “send” and it will automatically be sent to the user through the Book&Table platform. To confirm whether the user received the message please check your message history for the message sent via email.

• I sent an tutor an inquiry; now what do I do?

  The tutor will give you a call at their earliest convenience to discuss your learning needs. Once you have confirmed the details for your lesson, the tutor will then send you a lesson plan through Book&Table which will confirm the date, time, location, learning objectives and price of the lesson.

The Plan

• What is the purpose of the lesson plan?

  The lesson plan serves multiple purposes, most importantly, accountability. It clarifies what the tutor will be teaching, if there are any pre-lesson assignments, the price, location, date, and time.

• Do I receive feedback after a lesson?

  Yes, tutors are required to send a post-lesson synopsis after each lesson which includes an assessment of how well the student knows the learning objectives of the lesson and a description of how they can continue to improve independently until their next lesson.

The Lesson

• What time should I arrive?

  We recommend that you plan on arriving to a lesson at least five minutes prior to the start time agreed upon, just in case you run into traffic. If you arrive at the location of the lesson and do not see your tutor, give them a call. If your tutor does not pick up their phone send them a message through Book&Table letting them know exactly where you are and what phone number they can call to reach you.

• Will I need to provide materials for each lesson?

  Your tutor details what materials you need for each lesson in your lesson plan. They will also detail what materials they are bringing.

• What should I do after each lesson?

  Following each lesson an tutor is required to provide you with a synopsis of the lesson through Book&Table. Once you receive this synopsis you will be able to leave the tutor feedback on the lesson and request another lesson if you'd like.

Pricing

• Who determines the price for each lesson?

  Tutors determine their own rates for each lesson, which they will include in their lesson plan plan after both parties decide upon a fair rate. Book&Table expects tutors' rates to accurately reflect the in-person time spent with a learner, travel expenses, and significant lesson preparation time. In keeping with our fundamental principles of freedom and fairness, however, Book&Table leaves price-setting completely up to the tutors so as to ensure their compensation is commensurate with their expertise and services.

• Do all of my lessons with a tutor have to be the same price?

  No. Some lessons may be longer, or shorter, than others, so tutors are allowed to adjust the price of each lesson. Book&Table recommends that tutors inform you when they plan on changing their rate and the reason(s) for doing so.

Payments

• How do I pay for a lesson?

  After you contact an tutor through our messaging service they will call you to discuss the details necessary to begin writing your lesson. The tutor then creates the first lesson based on your conversation and sends you a lesson plan as well as their pricing. Once you accept the lesson plan you will be prompted to pay using a credit card.

• When do tutors receive payment for a lesson?

  Tutors may receive payment for a lesson 24 hours after the conclusion of a lesson.Before Tutors receive payment they must first submit post-lesson feedback to the learner through Book&Table.

• Are there any additional fees?

  Book&Table does not currently charge learners for using the platforms.

• What is the refund policy?

  You are able to cancel a lesson up to 48 hours prior to the meeting time and receive a full refund without penalty. If you cancel a lesson 24-48 hours prior to your meeting time you will receive a refund for 50% of the tutor's rate (Book&Table fees are non-refundable). Within 24 hours of a lesson a tutor is not required to issue any refund.

  Our tutors are professionals and understand emergencies come up. We recommend contacting your tutor as soon as you know you are no longer available to meet and request to reschedule your lesson to another date. By rescheduling you will avoid any refund penalties.